Sorry, you need to enable JavaScript to visit this website.

Terms & Conditions

Terms & Conditions for the ShAero personalised bars promotion

These Terms and Conditions (the Terms and Conditions) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

The Promoter takes data protection seriously. By entering in this promotion, you confirm that you have read the Privacy Policy, and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the promotion, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

The promotion

  1. The promotion is open to UK (England, Scotland, Wales and Northern Ireland), Republic of Ireland, Isle of Man, and Channel Island residents aged 18+ only and excludes employees and the immediate families of Nestlé UK Ltd ("the Promoter"), its affiliated companies, agents or anyone professionally connected to the promotion.
  2. Internet access required.
  3. No purchase necessary.
  4. The entrant entering the promotion must be the owner of the email account used to enter.
  5. Any entries received from invalid email accounts will not be entered.

Promotional period

  1. This promotion opens at 14:00 on 24th June 2022 and closes at 23:59 on 8th July 2022.
  2. Any entries received outside of these times will not be included.

How to enter

  1. Follow the link to the promotional entry page shared on AERO social media accounts or via e-mail: Users must complete all required fields including "Name", "Email address", answer the mandatory question and submit. If instructions are followed correctly, users will be presented with a "Congratulations! You've been entered into the draw" message on the website. Users struggling to enter can email: and our team will assist you with your query.
  2. Maximum one entry per registered email address during the promotional period.
  3. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of the Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of "script", "brute force", masking their identify by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant's entries into the promotion in a way that is not consistent with the spirit of the promotion, that entrant's entries will be disqualified and any prize award will be void.
  4. The pictures and images used in connection with this promotion and the prize and on printed materials are for illustration indication only. The photographs and text used on the actual prize will represent the Personalised Pack designed by the winner.
  5. Moderation: All entries will be strictly monitored by the Promoter. The Promoter and their agents reserve the right to reject any entries for any reason in their sole discretion and the Promoter will reject entries which, in the reasonable opinion of the Promoter:
    1. contains any content that is offensive or could reflect negatively on the name, reputation, or goodwill of the Promoter or any brand partner;
    2. Includes trademarks, logos, or copyrighted material not owned by the entrant or used without the right holder's prior written permission (including famous names, company names, etc.);
    3. defames, misrepresents, or insults other people or companies, including, but not limited to the Promoter (including its partners); and
    4. Promotes any political agenda.
    5. is deemed to be distasteful, degrading or will in any way cause offence
    6. Contains images of third parties who have not expressly consented to feature in promotion
  6. The Promoter and their agents reserve the right, but not the obligation, to monitor and review the content submitted, and to remove or refuse to take forward as an entry any content submitted that the Promoter does not deem, in its sole discretion, to be appropriate, or which the Promoter deems to violate any of these Terms and Conditions. The Promoter reserves the right to report any content violations to the appropriate authorities.


  1. There are 6 prizes to win in total. Each prize will be x 5 ShAero 90g bars with a personalised cardboard sleeve including a picture submitted by the winner along with "ShAero with" and a space (15 character limit) for the winner to personalise their phrase. The Personalised Pack will have the same photo and phrase on for all x5 bars. The Personalised Packs will be delivered in a presentation box to the winner's postal address provided within 28 days following completion of the online personalisation and claim process and once all personalised content has been moderated and accepted.
  2. The winners must be 18 years+.
  3. The prize is non-transferable or exchangeable.
  4. In the event of unforeseen circumstances, the Promoter reserves the right to substitute the prize for an alternative of equal or greater value.
  5. The Promoter cannot be held responsible for any third-party products or services.

Winner selection and notification

  1. There will be 6 winners selected at random by an independently audited computer programme from all valid entries received by the closing date.
  2. There is a maximum of one (1) win per registered email address/per household.

How to claim your personalised pack

  1. The winners will be contacted via email to the email address used for entry within 48 hours of being chosen and will be required to respond with acceptance of the prize within 5 days of initial contact. Inaccurate information may result in the prize being forfeited. In the event any winner does not respond to communications within 5 days of initial contact, the Promoter reserves the right to disqualify the winner and allocate that prize to an alternative winner selected at the same time as the original.
  2. Winners will also be emailed a link that can be used to access the prize redemption page which will need to be submitted within 5 days of the link being shared. The winner will then need to follow the below personalisation and claim process on the microsite:
    1. Upload three images (starting with the preferred image) (JPG, PNG, GIF, Max 4mb). Only one image will be used for the personalisation process, other images are requested as back ups in the event that the preferred image is unsuitable for any reason.
    2. Personalise the text for each image.
    3. Provide claim details including full address to which the prize should be sent.
  3. Participants confirm that they have permission to upload the material. If the material features identifiable people, then participants confirm that all people featured have given their express consent for their image to be used in this promotion. If any people are under 16, participants confirm that express consent has been obtained from the individual's parent/guardian.
  4. Once the winner's image has been approved, the winner will be sent a mock-up of their design to confirm. The Promoter may ask for the winner to provide the original image.
  5. Any material judged by the Promoter to be containing defamatory, malicious, violent, indecent or other inappropriate content (including trademarks owned by others or advertise or promote any brand or product of any kind, without permission, or contain any personal identification, such as license plate numbers, personal names, email addresses or street addresses) is not permitted on the Personalised Packs, and any claimant that infringes this will forfeit their prize. Any claimant that infringes this will be notified and sent a link to return to the personalisation process allowing them to upload a new image. If the new image is again in infringement of this clause the Promoter reserves the right to withdraw the prize. Any offensive material may be reported to the appropriate authorities.
  6. All winners are subject to verification and must claim their prize by completing the personalisation and claim process by 23:59 on 15.07.2022.
  7. For assistance with personalising your pack please contact Nestlé Consumer Services either by email at or by telephone on Freephone 00800 6378 5385 (UK + ROI).
  8. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner's address.


  1. Winners will be subject to a full verification process and all personalised content will be moderated by an independent third party.
  2. All prizes are non-transferrable, non-negotiable and non-refundable. No cash alternative is offered in whole or in part and the Promoter reserves the right to substitute any part of the prize for an item of equal or greater value due to circumstances outside of the Promoter's control should any element of the prize be unavailable. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the winner.
  3. Anyone, who in the Promoter's absolute discretion, is acting in a manner that undermines the operation and integrity of the promotion or in any way which gives an unfair advantage will be disqualified and any persons seeking to use such information gained will be disqualified.
  4. Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the promotion, assume any responsibility or liability for:
    1. Any faulty, incorrect, failed or erroneous electronic data transmissions;
    2. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computer or provider utilised in any aspect of this promotion;
    3. entries lost, damaged or delayed. Proof of sending will not be accepted as proof of receipt
    4. Inaccessibility or unavailability of the internet or any website/social media site or any combination thereof.
  5. If for any reason the promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion or invalidate any affected entries but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.
  6. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, such as a change to a venue or an alteration or cancellation of an event, the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  7. By taking part in the promotion, entrants acknowledge that they may be required to take part in relevant publicity without further consent or payment. Such publicity may include, without limitation, the entrants name and/or image, statements made by the entrants concerning the promotion and/or prizes obtained as part of the promotion.
  8. The pictures and images used in connection with this promotion and the prize and on printed materials are for illustration indication only. The photographs and text used on the actual prize will represent the Personalised Pack designed by the winner.
  9. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter's liability for death or personal injury as a result of its negligence.
  10. By entering this promotion, all participants will be deemed to have accepted and be bound by these Terms and Conditions.
  11. Subject to the Promoter's Privacy Policy, the winner's surname and county will be made available on request for a minimum of three months, by sending an email titled to "ShAero Personalised Pack Promotion to: When contacting this email address, your request will be actioned in line with Nestlé's Privacy Policy and the Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can contact the Promoter by emailing The Promoter nevertheless will disclose the information to the Advertising Standards Authority if required to do so.
  12. The Promoter shall have sole and final determination as to which entries are genuine and therefore eligible to take part in this promotion. The Promoter's decision is final and no correspondence will be entered into.
  13. If any provisions of these Terms & Conditions are judged to be invalid, illegal or otherwise unenforceable, then its shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  14. The promotion and these Terms & Conditions are governed by English law and their interpretation and application shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  15. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surname and county of the verified winner will be made available as set out in Clause 39 above and the winner can object to this by emailing Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. To see the Promoter's Privacy Policy visit: You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of the promotion, requests to delete personal data can only be actioned after the promotion has concluded.

Promoter: Nestlé UK Ltd, Nestlé Confectionery (UK), York, YO91 1XY


More from us...